Customer service and communication. Corporate watchwords at Senvoy. Our systems are developed and our personnel trained to ensure your delivery requirements are handled exactly as you expect every time, every day. Consistent, reliable communication is integral in meeting those expectations.
We provide 24-hour, seven-day-a-week customer service support, online account access with real-time tracking and the latest in “artificially intelligent” dispatching to ensure the correct handling of our customers’ orders.
When calling our office, you will reach professional, friendly, trained representatives who will be able to answer virtually any question about your courier needs. We believe our customer service team is amongst the best in the business simply because they understand that meeting a customer’s need is why we exist. The operations and customer service functions at Senvoy are supported by a seasoned, professional management team that has been together since the company began in 1998.